The database is at its limit
You pay for every record under contract, including the ones you can no longer email. Records with no email address, hard bounces and opt-outs all sit there taking up the allowance.
Early access — now booking the first audits
We find the wasted records, the risky campaigns and the sync errors, put a dollar figure on them, and hand you a prioritised fix plan in 5 business days.
Instance health
The usual suspects
None of them announce themselves. They show up as a renewal quote, a deliverability drop or a campaign that fires twice.
You pay for every record under contract, including the ones you can no longer email. Records with no email address, hard bounces and opt-outs all sit there taking up the allowance.
Two records for one person means split scoring, double sends and a sales rep looking at half the history — and they consume the database limit you are about to pay more for.
Every active trigger listens all day, and archiving the program does not switch its campaigns off. Enough of them and the whole instance slows down, including the sends you care about.
Sync errors tend to repeat on the same few fields, and they stay invisible until someone exports the log. Meanwhile records drift apart and sales stops trusting the data.
Gmail and Yahoo now enforce what used to be advice. Missing DMARC, an SPF record over its lookup limit or no one-click unsubscribe, and your mail starts landing in spam rather than bouncing loudly.
It is on everyone's list and in nobody's job description, so it happens once a year in a panic before renewal. The problems above are what that costs.
How it works
You create an API-only user with read permissions and a LaunchPoint service. We send the exact role to tick. Nothing we run can write to your instance.
Our checks run against your instance and your DNS. Then someone who knows Marketo reads the output, discards the noise and works out what is actually costing you money.
A scored report with an executive summary and your top five risks, an estimate of what the waste costs per year, and a ranked CSV backlog you can paste straight into Jira.
The backlog is yours either way. We can do the work, or hand it over. Monitoring re-runs the checks monthly so the same problems do not come back.
What you get
USD, excluding VAT.
$1,290 one-off
Read-only audit, scored report and a prioritised fix plan.
$3,900 one-off
The Health Check, plus we do the work on the top findings.
$390 per month
The same checks, re-run every month, with alerts.
Need ongoing help? Marketo Support from $1,490/mo (up to 10 h) · Managed Marketo from $2,950/mo (up to 25 h) · extra work $95/h.
Security
An audit cannot write to your instance. Write access is only added if you book a cleanup, and removed again afterwards.
Every destructive run is a dry run first. You approve a specific preview, and we take backups before any merge or delete.
Reports carry counts, aggregates and record ids — not names or email addresses. Archives go to storage you own.
Documented retention and deletion, and a DPA available before any access is discussed.
Questions
An API-only user in Marketo with a read-only role, plus a LaunchPoint custom service so we have a client id and secret. That runs the entire Health Check. Write permissions are only added if you book a cleanup, and can be removed again afterwards.
Five business days from the moment the API user exists. You get a scored report, your top five risks, an estimate of what the waste costs per year, a ranked CSV backlog, and a 60-minute call to walk through it.
Not during an audit — the connection is read-only and a write is refused before the request is even sent. During a cleanup, every destructive run is a dry run first: you approve a specific preview, we snapshot the records, and execution is refused if the data has moved since you approved it.
We act as a processor for personal data we handle on your behalf, and a DPA is available on request, before any access is granted. Reports contain aggregates and record ids rather than personal data, and archived records go to a warehouse you own — we do not keep a copy.
About two hours in total. One kickoff call, one person to create the API user, one CSV export of your CRM sync errors, and someone who can answer a question about DNS. We do not need a workshop.
Not yet. The checks and the tooling are built for Marketo Engage, and that is what we are good at. If HubSpot is your main platform, say so in the form and we will tell you honestly whether we can help.
Talk to us
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